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A Powder Room in Wellesley Hills, MA, Has a Revamped Marble Floor Thanks to Our Stone Cleaning Process

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April 11, 2024

Marble is a beautiful natural stone that can enhance any surface, but it's important to keep in mind that it is susceptible to damage and can become unappealing over time. Moreover, harsh cleaning products, improper maintenance, or day-to-day wear can cause issues that might require professional restoration. Recently, a client in Wellesley Hills, MA, contacted us for assistance with a similar problem.

Marble Floor Before and After a Stone Cleaning in Wellesley Hills, MA
She had a powder room with a beautiful marble floor, but the surface deteriorated over the years and looked dirty and unappealing. After trying several failed methods, she decided it was best to seek professional assistance, so she went online and searched for stone cleaning services in Wellesley Hills, Massachusetts, and found a link to our website at the top of Google's results.

On our user-friendly site, she found all the information she needed. After reading a few of our blog posts and browsing our picture gallery, she was convinced we could help her restore her surface. She contacted us and requested a free evaluation at her convenience by filling out our online scheduler.

At Sir Grout, we believe that a well-presented team and marked vehicles instill confidence and reinforce the reliability of our services, contributing to a seamless and trustworthy customer experience. We arrived at her house on the appointed date and time, dressed in sharp uniforms and ready to provide the in-home consultation.

We quickly assessed the issues in her powder room and noticed the marble surface was in poor condition, with grimy grout that wasn't properly sealed. We explained that common grout is porous and can absorb all sorts of external agents when it's unsealed, which leads to staining, discoloration, and decay.

After the inspection, we suggested the best solution to restore the surface. We recommend our stone and grout cleaning and sealing services using professional-grade equipment, and our proprietary products, which are the safest and most advanced on the market. We assured her we would address all the issues, shield the grout to restore its vibrant appearance, and revamp the marble surface with a new look.

We provided a no-obligation quote, a detailed outline of all the steps involved in the restoration process, and a sample of the colors she could choose for the grout lines. The owner was happy with the solution we proposed, and after selecting a color she liked, she scheduled a convenient date and time for us to return and do the job.

We are committed to fulfilling our promises and providing a safe environment for all our customers. From the moment we provide the free quote until the finished product, we'll treat our client's home with extreme care and attention. We returned as scheduled to begin the job, ensured the area was protected while we worked, and proceeded with our multi-step process, keeping the homeowner informed and answering all her questions.

First, we cleaned the floor using a high-speed scrubber and our non-toxic hard surface cleaner. Unlike store-bought cleaners, our product is safe for the stone and crafted with high-quality ingredients that won't leave any residue or damage the surface.

For the next step, we restored the grout and sealed it with our premium sealant, ColorSeal. This top-tier product provides unmatched protection, repelling dirt, water, and other external agents. It also reduces wear and tear, making maintenance easier for our clients.

ColorSeal is a remarkable sealant that stands out because it gives grout a uniform color and a completely renewed appearance, greatly improving the surface. In addition, our large variety of colors almost always ensures our clients can find a color to match their tiles or choose to change it to give a new look to their surfaces. For this project, we used white as our client requested.

As we finished the restoration, we cleaned up and invited our client to inspect the results. The owner was delighted because the marble surface looked great and said our work had exceeded her expectations. She expressed her gratitude for our exceptional performance and promised to recommend our services to family and friends experiencing similar hard surface-related issues.

She also mentioned he would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we took some time to give our client a few recommendations and helpful tips for better maintenance. We suggested a regular cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product delivers exceptional results, and it's safe for everyone in her home because it's non-toxic.

We advise against using soap-based products or any substance with acidic properties because they tend to leave a residue that can seep into the grout, which leads to discoloration, staining, and other issues. Additionally, they contain harsh chemicals that can be harmful to the stone. We also told our client to avoid rinsing mops in dirty water while cleaning the area and to avoid using abrasive tools because they can damage the marble surface.

Do you want to have a beautiful marble surface? Don't worry, Sir Grout of Greater Boston has the expertise to clean, seal, and restore all the hard surfaces in your home to like-new conditions and make future maintenance effortless. Contact us today by calling (781) 899-0388 or by using our online scheduling option to schedule a free quote.
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