Our Team of Tile and Grout Cleaners Boosted the Appearance of These Ceramic Tile Floors in Boston, MA
March 10, 2020Professional maintenance is key to preserving the appearance of any hard surface. Most homeowners, however, avoid hiring hard surface restoration specialists despite wanting their home to look brand-new. That was the case for a Boston resident in Massachusetts. She wanted her home to look perfect. Unfortunately, the ceramic tile floors in her home couldn't be described as such. They were dirty and needed a thorough cleaning.
The problems began when she attempted to restore the floors on her own. She tried cleaning the tiles and grout lines using store-bought products and DIY recipes she had found online. Sadly, her attempts made the surfaces appear far worse than before. The disastrous outcome helped her understand she needed to hire a professional tile and grout cleaners in Boston to rejuvenate the floors. She searched online for a reputable company and found our website in the top search results. After watching some video testimonials and reading some of the reviews left by previous customers, she called us to schedule a free in-home assessment.
On the appointed date, our team visited the customer's residence to examine the damaged surfaces. During the inspection, our techs observed every surface had darkened grout lines, so they decided to test the state of their sealant. They placed a few drops of water onto the grout joints and noticed they immediately seeped in. This prompted our crew to ask the owner about her cleaning routine. She replied that she tried cleaning the floor's grout lines on several occasions using acidic cleaning solutions and vinegar-based homemade recipes.
Unfortunately, her attempts at keeping the grout lines clean ended up damaging them. Both the acidic cleaners and the vinegar had weakened the joints, causing them to stain. On top of that, the cleaners also wore out the grout's sealant, leaving it exposed to harmful external agents. Luckily most of the damage had happened at a surface level, which meant the overall structure of the floors wasn't compromised.
To solve all of the homeowner's problems, our team offered a thorough grout cleaning and sealing procedure. To seal the grout lines, they would use our proprietary sealant ColorSeal. The homeowner agreed to the service and scheduled an appointment for later in the week.
Our team went back to the customer's home a few days later to carry out the multi-stage procedure. They first applied a pH-neutral cleaner on every surface. Not only is this cleaner safe for tile and grout, it also helps to protects them against common household bacteria, mold, and mildew. After they let the cleaner sit for a few minutes, our techs extracted the dirt from the tiles and grout lines with a high-speed scrubber. They also used a steam cleaner on the joints that proved more difficult to clean.
Once they finished cleaning the floors, our experts repaired the damaged grout. To finish the restoration procedure, they coated the grout lines on every surface with ColorSeal. This is a waterproof and stainproof sealant that keeps grout protected long-term. It also makes the grout joints easier to clean. The client chose a white ColorSeal to give the floors a hygienic appearance.
When they finished, our team showed the customer the results. She was surprised at how clean the floors looked. The now white grout lines made the floors look pristine. She thanked our specialists and said she would recommend Sir Grout of Greater Boston's services to her friends and family.
In order to keep the surfaces in their current state, our techs gave the customer a few maintenance tips. First, they recommended cleaning the floors once a week using a pH-neutral cleaning solution like Sir Grout's Natural Hard Surface Cleaner. Unlike most homemade cleaners and store-bought products, this cleaner won't damage tile and grout. They also suggested wiping away spills as soon as they happened. Certain substances and foods can deteriorate grout over time, so it's best to clean them immediately. To finish, they advised the client to never skip maintenance and sealing sessions to avoid costly repairs.
Are you struggling to get rid of dirty grout lines? If taking matters in your own hands doesn't seem to work, don't fret. Here at Sir Grout of Greater Boston, we have the necessary tools and expertise to solve your problems. Call us (781) 899-0388 or fill out the "Request a Quote" form on this page to set up a free evaluation today. Don't forget to also subscribe to our newsletter to keep up with our latest news and promotions.
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Categories: Tile, Grout, Cleaning, Residential, Floors