Our Techs Impressed a Homeowner in Natick with the Quality of Our Grout Cleaning Service

May 11, 2023

We're no strangers to stains that appear seemingly out of nowhere. This is a common problem in most shower surfaces and a headache for many homeowners. A Natick resident loved her master shower, but she couldn't ignore the stains that constantly ruined the pristine look she was going for. She'd tried different cleaners at least once, but nothing made any difference as the dirt gradually became part of the shower's layout.


The homeowner was set on changing that, and she decided it was the perfect opportunity to revamp her shower stall after years of DIY methods. Not long after making that decision, she heard one of her neighbors say wonderful things about Sir Grout of Greater Boston. A quick internet search filled in the blanks, and the homeowner contacted our grout cleaning services in Natick to ask for an in-home evaluation.

During their visit, our techs inspected all parts of the shower, from the joints on the ceiling to the bathtub. Most of the mold was stuck to the horizontal seams, but they could also see stains in parts of the wall. Some of the stains could be overlooked at a glance, but the shower looked dull and unhygienic overall. When the client asked about the problem, our specialists explained that different factors make shower surfaces more vulnerable to wear and tear. Many homeowners trust traditional cleaners to counter these issues, but the results rarely meet expectations. In fact, these store-bought products are more effective at keeping the dirt on the grout pores because they create a soapy film that makes it harder to get through the stains. The homeowner was upset but the situation was far from hopeless. Our techs confirmed that there was no lasting damage to the shower joints and they had the right tools to make the necessary repairs. They summarized Sir Grout's restoration method for the client, and she immediately scheduled a new appointment for the restoration. At this point, there was no doubt in her mind about the quality of our service.

On the day of the restoration, our techs were at the client's home early in the morning to work on the shower. First, they removed the stains after soaking all the surfaces with a special cleaner. Our product permeated the grout lines so it wasn't hard to scrub off the mold and all traces of soap scum. The shower was also steam cleaned to better protect areas like the sink, the tiles near the tub spout, and the corner joints. These spots usually collect more dirt in less time and offer little room to work with once the stains have settled on the surface. Our methods help counter the spread of mold in harder-to-reach areas while making routine maintenance less taxing for homeowners.

For the next step, our crew recolored the grout on the walls. They applied our signature ColorSeal on all the grout lines and, by the time they removed the residue, the grout perfectly matched the color of the tiles. Sir Grout's acrylic-based sealant improves the grout's appearance while also repelling external elements like efflorescence, mold, mildew, grease, and other liquids. There's no better way to keep a stain-free grout for a long time. The seams were repaired with water-resistant epoxy grout to ensure that nothing compromised the shower's structure over time.

After checking for any last-minute details, our specialists called the homeowner into the room to see the result. The shower's beauty took her breath away and her satisfaction only grew as she got a closer look. She thanked our specialists for their service and remarked on their professionalism throughout the visit. Our specialists had left the best impression, and the client planned to tell everyone she knew about the benefits of trusting Sir Grout of Greater Boston.

She later asked our techs if they had any suggestions to improve surface cleaning and maintenance. They started by recommending pH-neutral products like Sir Grout's Natural Hard Surface Cleaner. The power of our cleaning formula has no match and that's obvious from the moment you see its effect on the stains. Once you let our product sit on the surface, you can get rid of mold and embedded dirt in minutes. Discoloration stops being a problem because there are no chemical ingredients to worry about, so homeowners can use our cleaner as often as they like without risking surface damage. While describing the advantages of neutral products, our specialists also recommended cleaning shower surfaces with a towel, a squeegee, or a terry cloth. Sharper tools aren't nearly as effective when it comes to removing dirt from between the tiles, on top of leaving scratch marks behind.

Our final recommendation was to open the windows and doors to help the circulation of fresh air. Luckily, the bathroom was well ventilated, but it never hurts to take extra measures when your hard surfaces are constantly exposed to water and soap-based products. Mold thrives on damp spaces, which is why we also recommend wiping the stale water that remains after using the shower.

Now is the perfect time to revamp your bathroom surfaces! Sir Grout of Greater Boston offers the best restoration services so you can undo the damage caused by moisture buildup and other external factors. You can trust our team and the results will impress you. Don't hesitate to call (781) 899-0388 or schedule a free quote online if you're interested in asking for an in-home evaluation. Also, be sure to subscribe to our newsletter so you don't miss our latest promotions and updates.