Testimonials

I interviewed several vendors and I liked Sir Grout of Greater Boston's presentation and he completed the job last week. He made a very straightforward presentation. He did exactly what he said he would do. Frankly, I left him alone in the house because I had to get to work so it was very important to me that he show up and he did. They are excellent!

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Chris was contracted to restore damaged marble tiles in our master bathroom shower. The actual payment for service was provided by a third party cleaning service, as they were responsible for the damages.
Chris Wayand and his team worked very hard to restore our marble bathroom tiles which had been damaged by the application of an
inappropriate cleaner. Despite the fact that the tiles were beyond restoration (the damage was too significant) they made repeated
attempts, were very communicative throughout and didn't stop until all options had been exhausted. Under any other circumstance, I believe Sir Grout would have been successful. They were a pleasure to deal with and I would use them again anytime for the types of services they offer!

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I had scheduled an appointment using their online program, and noted I was looking to get an estimate earlier if at possible. I got a call the next day, and Chris was in a few days later to give me
an estimate. Chris came in and gave me a price based on the square
footage. A week or so later, Pat came in and did the work on my floors. I had a large finished basement area cleaned (tile), a large dining room wood floor cleaned and polyutrethaned, a kitchen, and two bathrooms.
All the floors came out amazing, I had no idea the kitchen tiles were as light colored as they are now, they look like a completely different tile.
Both Chris and Pat were excellent to deal with, and I highly recommend them. On his way out, Pat even fixed a broken fence picket I had been meaning to get to.

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Scheduling for an estimate was easy and prompt. The bid for work was immediate and a schedule for the work to be done was with the next 2 weeks. The technician arrived on time and completed the work in the time frame I had been told to expect (about 5 hours). In short, we were AMAZED at how well this project turned out! We knew going in it would be a vast improvement, but we didn't really expect the finish product to feel like new tile, however it really does.

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We had Sir Grout "rejuvenate" bathroom wall tile in a condo we had recently purchased. Although the tile itself was in reasonably good condition, the grout and caulk was dirty, missing and generally in poor condition. Our timeline and budget did not permit redoing the bathroom prior to occupancy and so we searched for alternatives. Sir Grout repaired or replaced all the grout, re-caulked and then used their propriety formula to bring a luster/polished look back to all of the wall tile.

Scheduling for an estimate was easy and prompt. The bid for work was immediate and a schedule for the work to be done was with the next 2 weeks. The technician arrived on time and completed the work in the time frame I had been told to expect (about 5 hours).
In short... we were AMAZED at how well this project turned out! We knew going in it would be a vast improvement, but we didn't really expect the finish product to feel like new tile, however it really does. We love the fact that we can defer the big project of completely redoing the bathroom until a more convenient time... But at this point we feel that time can be much further off. We also love that we are deferring filling the landfill with old tile. How green is that?
In closing, if you have a bathroom that is tired and in need of a facelift and repair... this could be a great choice... and our experience with Sir Grout of Boston was really super!

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First, let me say that if all contractors were like the crew from Sir Grout, it would be a wonderful world!!
We had tried to tile the shower ourselves and did a horrible job of it. The tiles were a mess, the sealant was coming off and it looked awful. Sir Grout came and took off all of the left over grout, polished the tiles, re-sealed around the tub, added more tiles to our counter top and re-grouted that as well.
Chris came and gave me an estimate on Monday April 8th. He was so friendly and competent he put me at ease immediately. He did a thorough job of looking everything over, asking me what results I wanted and even offered to do a little extra work to make our counter look good. He gave me my estimate right there on the spot and emailed me a copy as well. They don't normally work on Saturdays but when I explained that we were putting our house on the market soon, he called his crew and asked if they could work on Saturday April 13th.
They said yes and showed up right on time this morning. They were also very friendly. They worked from 9:30 until 4:00 with no breaks. They were very respectful of our space and after the work was done thoroughly cleaned up, even washing the floor. The tiles look spectacular and the counter looks brand new.
I would recommend them to anyone! They were awesome!

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Sir Grout did an excellent job from start to finish. They transformed our tired, grimy bathroom, in 100 year old house to one that looks sparkling and new. All of our contacts with Chris Wyand were professional and positive; the technician went above and beyond to get the best possible results. We couldn't be more pleased with the experience and the outcome.

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Sir Grout came and did an estimate. Based on their estimate and reputation we hired them to restore a worn-out field stone floor in an apartment building lobby measuring about 48 sq. feet. Grout was missing and there were dark stains in some areas.
Two technicians from 9 am to 2 pm stripping, grouting, and finishing the floor. They left and we sat in the lobby for the required one hour to prevent anyone from accidentally stepping on it as it dried. After two hours, we noticed a strange pattern stain and called Chris. He came by the next day to view the "stain" and immediately scheduled a second restoration. We were impressed with his efforts and his professionalism. The floor is much improved!

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Chris and his team were very professional. We had our kitchen and bathroom floors done, they look fantastic! Went very well. In and out in 1 day.

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I was very happy with my experience with Sir Grout. I had complaints of water damage in the condo below mine and traced it back to cracked and missing caulking and grout. Chris gave me a detailed quote to remove, then replace the caulking, steam clean, repair the damaged grout and apply a protective coating. He gave me the quote on the spot, i was very happy with the proposal (including the fact that he gave me a $50 coupon for contacting him through Angie's list that i was not aware of). I made an appointment to have the work done on the spot and it was done less than a week later. I was satisfied with the quality of the work, and the follow up from Chris after the job was done to ensure I was satisfied. I would recommend Sir Grout to anyone looking to do tile work.

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