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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Michael Picture
- Michael
Rating 5 Stars
Terry Picture
- Terry
Rating 5 Stars
Jaime Picture
- Jaime
Rating 5 Stars
Laurie Picture
- Laurie
Rating 5 Stars

Written Testimonials Pencil

Mary Anne M - Arlington, November 17, 2014

Thanks for your note, Chris. Your staff was great. As I told them, they both exhibited an excellent work ethic. They were professional and clearly knew their business. They worked non-stop thru the day. You must be proud of them. Each of the rooms they tackled is as clean as possible, given their ridiculous old age. I appreciated the tips for maintenance, too. I would happily recommend Sir Grout to others and I will be sure to weigh in on Angie's List later this weekend. Thank you also for adjusting the price when it turned out it wouldn't work to use the colored grout seal in the two bathrooms. All the best.

via:
Alan D - Boston, MANovember 13, 2014

Thanks, Chris. Your team did a great job, were courteous and clean.

via:
Beverly R - Boston, MANovember 13, 2014

I would give a million stars to Chris the owner and Chris, the miracle worker bee, if I could. They were both professional and hard working gentlemen that far exceeded my dreams. My stand alone shower had been leaking for years. No one could permanently fix it until Sir Grout. First of all, out of the several grout companies I called or emailed, Chris,the owner, was the only person who got back to me at all and did so immediately. He also was able to come over and give me a quote right then, which fit perfectly with my budget. What a huge surprise - no "sticker shock"! It gets better and better. I was able to make an appointment to get the work done in about a month. I was contacted by email and phone before hand to reaffirm the appointment. Chris, the worker bee, called me to say he was stuck in traffic and apologized for possibly being late even though he arrived exactly on time. Wait, wait it still gets better! Chris went right to work removing 20 years of built up mold and painstakingly removed all the grout that was loose. Then he steam cleaned and bleached everything. Next came the regrouting and sealing with a protective mold resistance coating. My shower looked brand new and smelled fresher than new fallen rain. It took him over 7 hours to do this. He took about 2 five minute breaks and I couldn't even persuade him to take a bottle of water from me. Wait, wait, wait - it gets better still - the finale - he cleaned up and left everything spotless. I swooned with delight. This was my dream transaction - to be treated from beginning to end as a respected, valued customer. A rare business model these days. Chris, the owner, put frosting on the cake by emailing me after the job was done to make sure that all was completed to my satisfaction. They care, they REALLY care!

I love you, guys!,

via:
Mike & Barbara N - Ashland, MANovember 04, 2014

Hi Chris,

Thank you to you and your crew for the wonderful job you all did. Your input, suggestions, thoroughness, and work ethics of you and the entire crew were much appreciated!

via:
Leah L - Stoughton, MAOctober 28, 2014

The Sir Grout crew was punctual and professional. They were unable to reuse some of the tiles that had lifted, so they used a spare one I had. They added a free cleaning of my bathroom granite vanity top, which was very nice to have it as clean and well cared for as the floors. I was very happy with their service.

via:
Jane D - Mendon, MAOctober 13, 2014

Hi Chris,

The floors look beautiful, and it's almost like being in a new house. The colors are beautiful, and everything looks so bright and clean.

Thanks so much - it's very uplifting to have such beautiful floors!

via:
Brad F - Marblehead, MAOctober 05, 2014

Chris came out to give us an estimate on some grout work on our bathroom. Upon inspection, he concluded that we really didn't need his service and proceeded to provide a page-long written instruction for how to clean and treat the grout that we had.

Chris was very nice and honest. He could have easily sold us an expensive project and left if we chose not to use him. Instead, he told us it would not be worth paying for his services and proceeded to write up a page-long care instructions. If we ever really needed him, we would use Sir Grout again in a heartbeat because of how trustworthy he proved to be.

via:
Bradford F - Marblehead, MAOctober 04, 2014

Chris was very nice and honest. He could have easily sold us an expensive project and left if we chose not to use him. Instead, he told us it would not be worth paying for his services and proceeded to write up a page-long care instructions. If we ever really needed him, we would use Sir Grout again in a heartbeat because of how trustworthy he proved to be.

via:
Lydia G - Arlington, MASeptember 14, 2014

Hi Chris,

Thanks for the follow up note and attached pictures. The pictures tell the whole story, our bathroom looks so much better! Now we are ready to tackle the wall paper and sink removal! Thanks to Chris and his assistant, they did a fantastic job. Wishing you all the best,

via:
Bill H - Jamaica Plain, MASeptember 08, 2014

Thanks Chris,

Chris and Rigo did a great job. I'm very happy with the results. I'll be sure to recommend your service to others.

via:
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