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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Laurie Picture
- Laurie
Rating 5 Stars
Jaime Picture
- Jaime
Rating 5 Stars
Terry Picture
- Terry
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars

Written Testimonials Pencil

Joseph W - Danvers, MAAugust 20, 2015

It couldn't have gone better. The owner showed up as promised for the estimate and even took off his shoes before stepping into the house. The technician also showed up on time and did a wonderful job. Both were very pleasant and professional. The price was high but you get what you pay for.

via:
Karen W - Boston, MAAugust 10, 2015

Hi Chris,

Everything turned out great-- thank you!! The guys were professional and really nice.

Thanks again,

via:
Bob K - Boston, MAAugust 06, 2015

They caulked around our kitchen counter tops & marble fireplaces. They were really nice. Very professional, courteous, proactive, responsive.

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Melinda S - Chestnut Hill, MAJuly 31, 2015

We were very impressed with Sir Grout - Chris, the owner, was very professional and helpful, and the two guys here, Chris and Rigo, were hard-working and cared about doing a great job, which they did. They were here for about 5 hours, regularly checking in as they went, and transformed our floors, which were starting to look cracked and old, even though they had been installed new only 3 years before - the contractor didn't know how to use the grout correctly on the floors - ugh. Anyway, a huge difference. Now we have our bathrooms back. I do feel the price is on the high side, but given the scope and quality of work, we were willing to pay it and so pleased with the results!

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Benita S - Westborough, MAJuly 31, 2015

Hi Chris,
It's been almost a month and I'm very pleased with the job. The shower looks infinitely better and healthier to be in! Your technicians were professional and polite. We are really happy we went this route.
I am giving your name to a friend who needs some work done.
Thanks again!

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Joe & Karyn R - Shrewsburty, MAJuly 29, 2015

Hi Chris,
Thank you for the email and the pictures. Karyn and I are very happy with the results. We will definitely use you again and will happily recommend you to others. Karyn told me that you and your team were great and a pleasure to work with.
Thanks again!

via:
Maureen M - Cambridge, MAJuly 29, 2015

Hi Chris,
Thank you for the kind words. You have a great crew and I wanted to acknowledge them. They were very respectful of my home and I greatly appreciate that. Your entire operation from the initial phone call to the finished job is highly professional. I will recommend you to others in the building without hesitation.
I am loving the master bath. It looks like a whole new bathroom and so much prettier than it was. Thanks again for the great work!

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Joan F - Lexington, MAJuly 28, 2015

Chris,
Both bathrooms look so much better than they did. In fact, the master looks like a brand new room. I should have had your crew here a long time ago. Thanks for a great job!

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Virginia D - Newton, MAJuly 24, 2015

After several consultations about a water leak that was going through my bath-tub, and after it was determined that this was not due to piping troubles, I consulted tile specialists who wanted to take apart and re-do the entire tiling in my master bathroom shower. Chris was different. He carefully listened to my concerns, and proposed fixing only what was necessary for a fraction of the price I had been quoted before. He ended up steam cleaning, hand buffing, and sealing the tiles in the entire shower. Nothing had to be replaced. The work did the job. No more leaks since. Chris is a competent, sensitive professional with excellent communication skills. He was sensitive enough to take off his shoes when stepping into my bath tub to take a close look at the work to be done. This was a first for me, and I really appreciated it. He even gave me some advice on a couple of unrelated issues I was having with my toilet flush. I feel I have found a resource and someone I can go back to in the future with any tile problems that may come up.

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Alicia C - Boston, MAJuly 21, 2015

Sir Grout was extremely responsive and professional. The estimate was fair and fast, the technician was polite, thorough and respectful of my home. I would definitely use them again.

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