Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
Scheduling for an estimate was easy and prompt. The bid for work was immediate and a schedule for the work to be done was with the next 2 weeks. The technician arrived on time and completed the work in the time frame I had been told to expect (about 5 hours). In short, we were AMAZED at how well this project turned out! We knew going in it would be a vast improvement, but we didn't really expect the finish product to feel like new tile, however it really does.
We had Sir Grout "rejuvenate" bathroom wall tile in a condo we had recently purchased. Although the tile itself was in reasonably good condition, the grout and caulk was dirty, missing and generally in poor condition. Our timeline and budget did not permit redoing the bathroom prior to occupancy and so we searched for alternatives. Sir Grout repaired or replaced all the grout, re-caulked and then used their propriety formula to bring a luster/polished look back to all of the wall tile.
Scheduling for an estimate was easy and prompt. The bid for work was immediate and a schedule for the work to be done was with the next 2 weeks. The technician arrived on time and completed the work in the time frame I had been told to expect (about 5 hours).
In short... we were AMAZED at how well this project turned out! We knew going in it would be a vast improvement, but we didn't really expect the finish product to feel like new tile, however it really does. We love the fact that we can defer the big project of completely redoing the bathroom until a more convenient time... But at this point we feel that time can be much further off. We also love that we are deferring filling the landfill with old tile. How green is that?
In closing, if you have a bathroom that is tired and in need of a facelift and repair... this could be a great choice... and our experience with Sir Grout of Boston was really super!
First, let me say that if all contractors were like the crew from Sir Grout, it would be a wonderful world!!
We had tried to tile the shower ourselves and did a horrible job of it. The tiles were a mess, the sealant was coming off and it looked awful. Sir Grout came and took off all of the left over grout, polished the tiles, re-sealed around the tub, added more tiles to our counter top and re-grouted that as well.
Chris came and gave me an estimate on Monday April 8th. He was so friendly and competent he put me at ease immediately. He did a thorough job of looking everything over, asking me what results I wanted and even offered to do a little extra work to make our counter look good. He gave me my estimate right there on the spot and emailed me a copy as well. They don't normally work on Saturdays but when I explained that we were putting our house on the market soon, he called his crew and asked if they could work on Saturday April 13th.
They said yes and showed up right on time this morning. They were also very friendly. They worked from 9:30 until 4:00 with no breaks. They were very respectful of our space and after the work was done thoroughly cleaned up, even washing the floor. The tiles look spectacular and the counter looks brand new.
I would recommend them to anyone! They were awesome!
Sir Grout did an excellent job from start to finish. They transformed our tired, grimy bathroom, in 100 year old house to one that looks sparkling and new. All of our contacts with Chris Wyand were professional and positive; the technician went above and beyond to get the best possible results. We couldn't be more pleased with the experience and the outcome.
Sir Grout came and did an estimate. Based on their estimate and reputation we hired them to restore a worn-out field stone floor in an apartment building lobby measuring about 48 sq. feet. Grout was missing and there were dark stains in some areas.
Two technicians from 9 am to 2 pm stripping, grouting, and finishing the floor. They left and we sat in the lobby for the required one hour to prevent anyone from accidentally stepping on it as it dried. After two hours, we noticed a strange pattern stain and called Chris. He came by the next day to view the "stain" and immediately scheduled a second restoration. We were impressed with his efforts and his professionalism. The floor is much improved!
Chris and his team were very professional. We had our kitchen and bathroom floors done, they look fantastic! Went very well. In and out in 1 day.
I was very happy with my experience with Sir Grout. I had complaints of water damage in the condo below mine and traced it back to cracked and missing caulking and grout. Chris gave me a detailed quote to remove, then replace the caulking, steam clean, repair the damaged grout and apply a protective coating. He gave me the quote on the spot, i was very happy with the proposal (including the fact that he gave me a $50 coupon for contacting him through Angie's list that i was not aware of). I made an appointment to have the work done on the spot and it was done less than a week later. I was satisfied with the quality of the work, and the follow up from Chris after the job was done to ensure I was satisfied. I would recommend Sir Grout to anyone looking to do tile work.
Chris W - the owner - gave us an estimate for cleaning ceramic tile and grout in the kitchen floor and two bathrooms. The work included deep cleaning of all these surfaces, clear sealing the grout in many places; color sealing in others and caulking all vertical seams. An old shower rod was removed and replaced. Slip resistant coating was applied to the tub. Wooden banisters and sides of stair treads were cleaned and polished.
While our tiles were not in terrible shape, they bore the wear of over 30 years. Despite dedicated cleaning efforts in the bathroom tub, mold will (and does) eat at grout and become visible. Our tile and grout are now spotless - and I mean spotless. The before/after pictures are on target. I had been thinking of regrouting the tile, but Sir Grout's methods made this completely unnecessary.
Chris W was very straightforward about whether Sir Grout's methods would improve our wooden floors. He felt there was too much wear for his method to make us happy. A light cleaning of the areas (mostly at doorways) really helped. The banisters and stair treads (on either side of the carpet runner) have more luster. I appreciated Chris' honesty about the match between his methods and our needs. We saved money; he saved time and made me feel confident about his opinions.
The slip resistant product is a delightful addition - no more funny rubber mats or decals.
Chris' estimates are very detailed. They tell you everything that will be done in clear and direct language. This is very helpful in keeping communications clear.
Chris and Sir Grout techs were prompt in arrival, diligent in their work, and a pleasure to work with. They left all work areas very clean.
I've already recommended Sir Grout to some friends and would be very happy to work with them again.
They did an excellent job! Their technician arrived on time, worked for about 4 hours, which is what they told me to expect and left the floors looking like they are brand new. The floor is also easier to
keep clean now, as the grout is sealed.
Workers showed up, REMOVED THEIR SHOES, and inspected the areas to be cleaned. Bathroom floors were cleaned and clear sealed. Tile shower was cleaned and clear sealed. The floors looked nicer than we could have ever gotten them ourselves. The tile shower grout, due to neglect by the previous owner, did not fair so well. We explained to Chris how we had visions of greatness, but the grout appeared to be too far gone for cleaning alone. Chris asked his guys to come back and apply a color sealant to the shower floor (which he noted was not guaranteed due to the traffic/water in the shower). Looks 100% better, although two little spots of colorant had come up shortly after application. We were able to repair these areas with the small bottle of color sealant they had left with us during their last visit.
Although the overall price was a little more than we had originally anticipated, we feel Chris and his company went over and above to ensure our happiness and satisfaction with their work.
Book a complimentary consultation to discover all the ways our craftsmen can help you revive, revitalize, and restore the places you live most in your home.
For your convenience, below shows the various counties and cities where we provide service:
Essex, Massachusetts
Middlesex, Massachusetts
Norfolk, Massachusetts
Plymouth, Massachusetts
Suffolk, Massachusetts
Worcester, Massachusetts