Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
Hi Chris,
Yes, we love it and are very happy! The guys did a great job, a lot of hard work. Thank you very much for all your help.
I just want to get back to you and let you know my kitchen floor looks great,it looks brand new. My husband and I are very pleased with the outcome. Thank you for your services.
Professional, efficient, respectful and easy to work with. The transformation in our bathroom was amazing. Would highly recommend Sir Grout.
The guys did a great job and were so nice as well. The bathrooms really sparkle now and look brand new. The counter especially looks outstanding. Can't believe the difference, too nice to use! And again, thank you so much for accommodating our crazy schedule.
The owner, Chris Wyand arrived promptly at the scheduled time and provided a thorough explanation of the quote. On the scheduled work day, two technicians, Chris and Rigo arrived at the scheduled time. They entered the front door and immediately removed their shoes at the front door before entering so as to not track dirt. Except for a brief break, they worked hard from start to finish, approximately 5.5 hours. The lead technician, Chris (not the owner) made sure we were informed of their progress from start to finish and that we were happy with the end results. They took great care in cleaning up after themselves before they left. The Sir Grout technicians were professional and a pleasure to work with and the results were amazing! All the mold was gone. It looked like a brand new shower! We couldn't be happier. We would definitely recommend Sir Grout without hesitation!
The floor and tub surround came out really really nice. It's just what I wanted to have happen. The old stuff was so grimy and dull, but after you were done it is nice and shiny: you can actually tell what things are on the windowsill from the reflection in the floor.
I really appreciate your coming all the way out here. I know it was inconvenient for you all, but I am just so pleased with the results.
Thank you again!
We love it, thanks! Even our 2 year old was impressed. Thanks for the great work and great customer service.
I had tried caulking my bathtub several times, and I even hired a plumber to do the job. Neither the plumber nor I could get the caulk to stick, and after a month or two of a fairly useless bathtub, I was getting desperate for a solution. Sir Grout came in and suggested that maybe the caulk wasn't sticking because water was getting in through the grout. So, they fixed the grout and the caulk. They were prompt and professional, squeezing me into their schedule without much notice, which I greatly appreciated after trying to fix the problem myself for so long. It's over a month later now and the caulk hasn't come loose and still looks great. Thanks!
I had a great experience with Sir Grout also. We recently moved into a home with original 1950's tile in the bathrooms, and the grout was grungy to say the least. Chris the owner came out for an estimate, and gave me very realistic expectations for what could and could not be fixed. The two technicians that came on the day of service were very polite and hard-working, and when I pointed out a few spots that needed more work, they were more than happy to oblige.
We're not planning to keep this tile for forever, but for a couple thousand bucks, the work they did has made a huge difference in our happiness at home for the next several years. I also really appreciated the follow-up email that Chris sent afterwards to be sure that we were pleased with the work. It has been a long time since I've experienced such professional customer service.
Chris very honestly told my husband that because of the method used to seal our tile and grout there was nothing he could do. He did give us the name and contact information of colleague who he thought might have more information on our problem. My husband was very impressed with Chris's professionalism and follow up email. Highly recommend him!
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For your convenience, below shows the various counties and cities where we provide service:
Essex, Massachusetts
Middlesex, Massachusetts
Norfolk, Massachusetts
Plymouth, Massachusetts
Suffolk, Massachusetts
Worcester, Massachusetts